The Malawi government through Minister of Information, Brown Mpinganjira on Wednesday cautioned all mobile services providers to improve the quality of their services.
Mpinganjira said this in Lilongwe during the official opening of the 47th AFRAITI Governing Council Meeting.
“The cost of making calls in Malawi as well as in many FRAITI’s members’ states remain quite high and beyond the reach of ordinary subscribers .
“There is also a lot of work to be done in connecting millions of our people in the region to their technological market that is the internet”, he said.
On the other hand, Malawi telecommunication Regulatory Authority (MACRA) Board Chair, Martha Kwataine, said as an implementing urgency it is their role to make sure that all people in the country have access to ICT facilities.
“For example, we have the tele-centres project whose aim is to ensure a universal access to ICT services to all”, she said.
The Board Chair further said on pricing, there is need for a comprehensive approach towards it, saying there are a lot of factors to be considered especially the issue of taxation on the service providers.
